Privacy Policy
Last updated:
Introduction
Vendorlinedealer respects your privacy and is committed to protecting your personal data. This privacy policy explains how we collect, use, and safeguard your information when you use our wardrobe consultation services.
Information We Collect
When you book a wardrobe consultation or contact us, we may collect the following information:
- Personal identification information such as your name, email address, and phone number
- Details about your style preferences, lifestyle, and wardrobe goals shared during consultations
- Records of communications between you and Vendorlinedealer
- Website usage data collected through cookies and similar technologies
How We Use Your Information
We use the information we collect to:
- Provide and deliver our wardrobe consultation services
- Communicate with you about your consultations, appointments, and service updates
- Personalize your consultation experience based on your preferences and needs
- Improve our services and develop new offerings
- Comply with legal obligations and protect our rights
- Send you marketing communications with your consent
- Analyze website usage and improve user experience
Legal Basis for Processing (GDPR/RGPD)
Under the General Data Protection Regulation (GDPR) and the Spanish Organic Law on Data Protection (LOPDGDD), we process your personal data based on the following legal grounds:
- Consent: When you provide explicit consent for specific processing activities, such as marketing communications
- Contract Performance: To fulfill our contractual obligations when you book a consultation
- Legal Obligation: To comply with legal requirements, including tax and accounting obligations
- Legitimate Interests: For business operations, service improvement, and fraud prevention, where our interests do not override your rights
Information Sharing and Disclosure
We do not sell your personal information. We may share your information in the following circumstances:
- With trusted service providers who assist us in operating our business, subject to strict confidentiality agreements
- When required by law, court order, or governmental authority
- In connection with a business transfer, merger, or acquisition, with notice to affected users
- To protect our rights, property, or safety, or that of our clients or others
- With your explicit consent for specific sharing arrangements
Data Protection
We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. These measures include:
- Encryption of data in transit and at rest
- Strict access controls and authentication procedures
- Regular security assessments and system updates
- Staff training on data protection and privacy
However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.
Your Rights and Options
Under GDPR/RGPD and LOPDGDD, you have the following rights regarding your personal data:
- Right of Access: Access and receive a copy of your personal data
- Right to Rectification: Request correction of inaccurate or incomplete data
- Right to Erasure: Request deletion of your personal data under certain circumstances
- Right to Restriction: Request limitation of processing in specific situations
- Right to Data Portability: Request transfer of your data to another service provider
- Right to Object: Object to processing based on legitimate interests or for direct marketing
- Right to Withdraw Consent: Withdraw consent at any time where processing is based on consent
- Right to Lodge a Complaint: File a complaint with the Spanish Data Protection Agency (AEPD) or your local supervisory authority
To exercise any of these rights, please contact us using the contact information provided below.
International Data Transfers
Some of our service providers may be located outside the European Economic Area (EEA). When we transfer your personal data to countries outside the EEA, we ensure appropriate safeguards are in place, such as:
- Transferring to countries with adequacy decisions by the European Commission
- Using Standard Contractual Clauses approved by the European Commission
- Relying on other approved transfer mechanisms as applicable
Data Retention Periods
We retain your personal data only for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required or permitted by law:
- Service-related data: Retained for the duration of our business relationship and up to 7 years after the last interaction for legal and accounting purposes
- Marketing data: Retained until you withdraw consent or object to processing
- Website analytics data: Retained for up to 26 months
- Legal obligations: Retained as required by applicable Spanish and EU law
After the retention period, we will securely delete or anonymize your personal data.
Children's Privacy
Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately. If we become aware that we have collected personal data from a child without parental consent, we will take steps to delete that information promptly.
Third-Party Services
Our website uses various third-party services that may collect and process your information:
- Google Ads Conversion Tracking: We use Google Ads to track conversions and measure the effectiveness of our advertising campaigns. Google may use cookies and similar technologies to collect information about your interactions with our ads.
- Google Remarketing: We use Google Remarketing to show you relevant ads on other websites you visit. This service uses cookies to serve ads based on your past visits to our website.
- Google Analytics: We use Google Analytics to analyze website traffic and user behavior. Google Analytics collects information such as your IP address, browser type, and pages visited. You can opt out of Google Analytics by installing the Google Analytics Opt-out Browser Add-on.
- Google Maps API: We use Google Maps API to display our location. When you interact with the map, Google may collect information about your location and usage. Please review Google's Privacy Policy for more information.
These third-party services have their own privacy policies. We encourage you to review their policies to understand how they collect, use, and share your information.
Use of Cookies
We use cookies and similar tracking technologies to enhance your browsing experience, analyze website traffic, and personalize content. Cookies are small text files stored on your device when you visit our website.
We use the following types of cookies:
- Essential cookies: Required for the website to function properly
- Analytical cookies: Help us understand how visitors use our website
- Marketing cookies: Used to deliver relevant advertisements and track campaign performance
You can control cookies through your browser settings or our cookie consent banner. For more detailed information, please see our Cookies Policy.
Policy Updates
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. We will notify you of any material changes by:
- Posting the updated policy on this page with a new "Last updated" date
- Sending you an email notification if the changes are significant
- Displaying a notice on our website for a reasonable period
Your continued use of our services after the effective date of any changes constitutes acceptance of the updated policy. We encourage you to review this policy periodically.
Vendorlinedealer